Shipment
How does shipping service work?
We work with different transport partners, each offering different services adapted to the different destinations served and available on our platform:
-BRT (Italy)
-DPD Group (the most part of European countries)
-DHL,UPS (outside of European countries)
When will my order arrive?
Time of delivery depends on destinations, approximately:
1 - 2 working days within Italy
3 - 5 working days for the most part of European countries
5 - 7 working days for the destinations: Bulgaria, Croatia, Estonia, Greece, Lithuania, Latvia, Czech Republic, Romania, Hungary, Malta, Cyprus,
7- 10 working days for the outside of European countries
What shipping costs do you charge?
Shipping cost charges are variable depending on country, weight and parcel dimensions. Once your have inserted your order, shipping costs will automatically appear in your order summary, here you can find our shipping cost list :
| European countries | Weight 5-15Kgs | 15,1- 20 Kgs | 20,1 - 31,5 Kgs |
| Austria | € 14,50 | € 16,50 | € 18,60 |
| Belgium | € 13,50 | € 15,50 | € 18,00 |
| Bulgaria | € 22,00 | € 23,50 | € 25,30 |
| Czech Republic | € 18,00 | € 19,20 | € 21,60 |
| Denmark | € 17,50 | € 18,60 | € 21,60 |
| Estonia | € 21,60 | € 22,80 | € 28,80 |
| Finland | € 24,50 | € 26,00 | € 28,50 |
| France | € 14,40 | € 16,80 | € 18,50 |
| Germany | € 14,50 | € 16,50 | € 18,60 |
| Greece | € 25,00 | € 28,00 | € 31,00 |
| Hungary | € 20,40 | € 21,60 | € 22,80 |
| Ireland | € 23,50 | € 25,00 | € 27,00 |
| Latvia | € 21,00 | € 23,00 | € 25,80 |
| Lithuania | € 21,00 | € 23,00 | € 25,80 |
| Luxembourg | € 13,50 | € 15,50 | € 18,50 |
| Netherlands | € 16,20 | € 18,60 | € 22,80 |
| Northern Ireland | € 23,50 | € 25,00 | € 27,00 |
| Poland | € 20,40 | € 22,00 | € 24,00 |
| Portugal | € 24,00 | € 25,50 | € 27,00 |
| Romania | € 19,00 | € 21,00 | € 22,60 |
| Slovakia | € 18,00 | € 19,00 | € 21,60 |
| Slovenia | € 19,80 | € 21,00 | € 22,50 |
| Spain | € 13,50 | € 15,50 | € 18,50 |
| Sweden | € 25,00 | € 26,50 | € 28,00 |
| South Ireland | € 19,54 | € 20,65 | € 22,28 |
| Italy | € 13,00 | € 16,00 | € 19,00 |
| Italy - Sicilia-Calabria-Sardegna | € 16,00 | € 19,00 | € 22,00 |
| Countries EXTRA CEE | Weight 1-5Kgs | 5,1-10Kgs | 10,1-15 Kgs | 15,1-20 Kgs | 20,1-25 Kgs | 25,1-30 Kgs |
| USA 6 | € 60,00 | € 78,00 | € 98,00 | € 120,00 | € 135,00 | € 150,00 |
| Australia 8 | € 85,00 | € 115,00 | € 150,00 | € 180,00 | € 215,00 | € 255,00 |
| New Zeeland 8 | € 85,00 | € 115,00 | € 150,00 | € 180,00 | € 215,00 | € 255,00 |
| United Kingdom 2 | € 55,00 | € 65,00 | € 85,00 | € 98,00 | € 110,00 | € 125,00 |
| Malta 4 | € 55,00 | € 70,00 | € 90,00 | € 105,00 | € 120,00 | € 135,00 |
| Cyprus 4 | € 55,00 | € 70,00 | € 90,00 | € 105,00 | € 120,00 | € 135,00 |
| Canada 6 | € 60,00 | € 78,00 | € 98,00 | € 120,00 | € 135,00 | € 150,00 |
| Swiss 5 | € 60,00 | € 75,00 | € 90,00 | € 108,00 | € 120,00 | € 140,00 |
| Gibraltar 5 | € 60,00 | € 75,00 | € 90,00 | € 108,00 | € 120,00 | € 140,00 |
For countries that are not mentioned in the list above, the shipping cost will be communicated after the order has been placed, through our customer care
Will I receive a track and trace code?
After parcels are entrusted to our couriers, you will receive through the portal
the tracking number and the information required to track your delivery. If you didn't receive shipping info please contact us at our email : customercare@leivip.com
Please to make sure that your company address and contact references (street, civic number, postal code and telephone number) inserted at the moment of the order-registration are corrects and updated; kindly remember to communicate to us any changes in order to organize the best delivery for you.